Driver, vehicle services limited during Minnesota system replacement

Published 10:49 pm Wednesday, July 12, 2017

Minnesotans who need to renew license plate tabs, transfer titles or complete other transactions will need to be aware of limited services July 17-24 when the Minnesota Department of Public Safety Driver and Vehicle Services division upgrades and replaces the vehicle services computer system, according to a press release.

Online vehicle tab renewal and other Department of Vehicle Services online services will be unavailable July 17-24. Customers planning to renew their July tabs online will need to do so before Monday to allow time for their new stickers to arrive in the mail.

Vehicle services such as tab renewal, plate replacement and title application will not be available July 20-24. Driver’s license, permit or identification card renewal and application services will be available; however, some offices may have different hours or be closed.

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In addition to motor vehicle registration and title services, driver’s license services will also be unavailable on July 22. Most DVS and deputy registrar offices will be closed on this date.

Because some offices are owned and operated by deputy registrars, customers should call their local office for hours and service availability during the system replacement. Contact information is available online for each location. Minnesotans whose vehicle registration expires in July have been notified of these service limitations by mail on their renewal notice.

DPS-DVS is replacing the system used for motor vehicle and driver’s license transactions and record information. The motor vehicle portion of the Minnesota Licensing and Registration System will be implemented during this time, replacing the current 30-year-old mainframe computer system.

Once the new system is in place, turnaround time for title transactions will be reduced and customers will leave the office knowing their vehicle record has been updated in real time instead of experiencing a delay in the process.

Reminders for customers after July 24

• Customers should allow extra time for an office visit as everyone adjusts to the new system.

• Customers need to bring all documentation required to successfully complete the transaction.

The Minnesota Department of Public Safety comprises 11 divisions where 2,100 employees operate programs in several areas.