Hy-Vee reinstates reserved shopping hour for people considered high-risk

Published 10:56 am Monday, November 23, 2020

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Starting today, Hy-Vee is reinstating its reserved shopping hour for customers considered high-risk in response to the recent increase in COVID-19 cases throughout its eight-state region, according to a press release.

The reserved hour will be offered at all Hy-Vee locations from 7 to 8 a.m. Monday through Friday, and is dedicated for these customers:

  • Ages 60 and older
  • Expectant mothers
  • Anyone with an underlying health condition(s) that makes him/her more susceptible to serious illness

“As COVID-19 cases continue to rise in the areas we serve, we believe it’s necessary to bring back this special hour to best serve customers who are at a higher risk of serious illness,” the release stated. “Hy-Vee remains committed to our customers during these challenging times and will take all measures necessary to keep them and our employees safe.”

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All other customers are asked to respect this hour reserved for these at-risk customers and limit their shopping to before or after the 7 to 8 a.m. hour, Monday through Friday.