Tribune seeking Customer Service Representative

Published 2:48 pm Monday, March 21, 2022

Getting your Trinity Audio player ready...

We are seeking a friendly customer service representative to assist customers with digital and print subscriptions, preparing daily deposits and a variety of other small duties. One year of experience interacting with customers and cash handling is a must.

Download Employment Application here:

Employment Application

Successful candidates will have the following abilities:

Customer service focus
Proficient with computers
Basic bookkeeping skills
Ability to educate and connect customers to technology with digital subscriptions
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Ability to follow policies, procedures, and regulations
Well-organized, independent and able to prioritize in a fast-paced environment

Specific job duties will be:

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
Assists customers with starting, stopping or moving subscriptions over the phone or in person and completes the data entry involved
Respond to telephone and email messages
Prepare deposit each day from subscribers
Run subscription reports
Reports to work when scheduled and on time