Tribune seeking Customer Service Representative

Published 2:48 pm Monday, March 21, 2022

We are seeking a friendly customer service representative to assist customers with digital and print subscriptions, preparing daily deposits and a variety of other small duties. One year of experience interacting with customers and cash handling is a must.
Download Employment Application here:
Successful candidates will have the following abilities:
  • Customer service focus
  • Proficient with computers
  • Basic bookkeeping skills
  • Ability to educate and connect customers to technology with digital subscriptions
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Ability to follow policies, procedures, and regulations
  • Well-organized, independent and able to prioritize in a fast-paced environment
Specific job duties will be:
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
  • Assists customers with starting, stopping or moving subscriptions over the phone or in person and completes the data entry involved
  • Respond to telephone and email messages
  • Prepare deposit each day from subscribers
  • Run subscription reports
  • Reports to work when scheduled and on time

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